Following the latest Government advice, all face-to-face care in community optometry practices in Scotland has been suspended. We have therefore cancelled all routine appointments and have decided to temporarily close the practice to clients. Whilst these are very difficult times for us all, the safety and wellbeing of our staff and clients is paramount. That said, we are still monitoring email and phone lines and are very much available to all of our clients.
Whilst we are unable to see you in person in the practice, we are able to provide an assessment via telephone where we can discuss your issue. We can then advise you on your best course of action.
An ’emergency’ includes such issues as, red eye, foreign body, eye trauma, recent loss of vision, recent onset of eye pain or symptoms which suggest a recent retinal tear or detachment such as flashing lights and floaters. Should your concern require further investigation, NHS Tayside has launched a group of Emergency Eye Treatment Centre's (ETTC). These community based centres are staffed by experienced optometrists who have additional qualifications to assist in the management of some eye conditions. All the staff will have full protective equipment and adhere to the strictest hygiene measures to keep everyone safe.
Contact Lens Orders
Our contact lens suppliers are still operating in the usual way and orders can be shipped directly to your home address. Clients who pay by direct debit and receive a regular supply of lenses will automatically be changed to home delivery.
Although we cannot carry out eye examinations. We can still supply spectacles to those in need. If you have broken or lost glasses please get in touch by email or phone.
We will be updating our website regularly as and when the current situation changes.